Download the app from the App Store. The free trial begins automatically when you subscribe. You won't be charged during the trial period. If you decide the app isn't for you, simply cancel before the trial ends.

To cancel your subscription:

1. Open Settings on your iPhone or iPad
2. Tap your name at the top
3. Tap Subscriptions
4. Find the app — "Life in the UK Test 2026" or "Canada Citizenship Exam Prep"
5. Tap Cancel Subscription

Your subscription will remain active until the end of the current billing period.

Your subscription is tied to your Apple ID and should restore automatically when you sign in on a new device. If it doesn't restore automatically, open the app, go to Settings, and tap "Restore Purchases".

Refunds are handled by Apple, not kol7. To request a refund:

1. Visit reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find your purchase and click "Report a Problem"
4. Follow the prompts to request a refund

You can also contact Apple Support directly for assistance.

Yes. We monitor official guidance — the Home Office handbook for Life in the UK, and IRCC's Discover Canada for the Canadian test — and update each app when the requirements change, so you are studying the current material.

We appreciate bug reports! Please email us at support@kol7.com with:

• A description of the issue
• Your device model (e.g., iPhone 14 Pro)
• Your iOS version (e.g., iOS 17.2)
• Steps to reproduce the bug, if possible

We'll investigate and fix it as quickly as we can.